Returns & Exchanges
At Radiance360, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a hassle-free return window within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your customer portal or contact our support team with your order number and the reason for your return.
- 2.Prepare Your Package
Ensure the beauty products are in their original packaging and securely pack them to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.