Frequently Asked Questions

Everything you need to know about your Radiance360 journey.

Are your beauty products cruelty-free?

Yes, at Radiance360, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 10-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product (even if opened) for a full refund or store credit.

Are these products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.

Can I track my order?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer subscription discounts?

Yes! By choosing our 'Subscribe & Glow' option on select products, you can save 15% on every recurring order and choose your preferred delivery frequency.